At Bernie Lewis we love to hear what our clients think of our service. This feedback helps us to continue improving.

Many of our clients provide us with written feedback as part of our client survey process. We love to receive these testimonials as it gives us a direct insight into how well our Mortgage Advisers are meeting the needs and expectations of our clients. It tells us how well we are doing with our processes and procedures and highlights what our clients value about the service we provide.

Here's what some of our recent clients said:

  • Great friendly staff, give all the info you need & if they don't know they find out for you. - Gail L

 

  • Lindsay called me at the 5 year mark of my previous home loan to discuss the possibility of refinancing. After my initial reservations we were able to find a loan that saved me several hundred a month. Early days yet, but seems like a good decision to refinance. Lindsay handled all of the heavy work, and was able to explain all the forms over the phone. - Anthony G

 

  • Dealing with Evan is a pleasant experience. He is always very diligent, responsive and keeps customers' interest in the forefront. The biggest thing is Evan is trustworthy and very likely to give the right advice. - Sadhan M

 

  • Managing a mortgage can be an overwhelming experience but with help, advise and support from Bernie Lewis we have been able to reach our goals in a secure and affordable way leaving us able to plan for the future. Thank you Bernie Lewis! (Especially our personal broker Cindy!). - James R 

 

  • Vera Mortimer was highly recommended to us and she still exceeded all our expectations. She gave us various options for finance and tailored our mortgage to our circumstances. We were always kept up to date with the process and when we found our home we were given a full report on the homes history and previous sales data. We were referred to a conveyancer who was also brilliant. Thank you Vera for providing us with an exceptional service. We highly recommend the team at Bernie Lewis! - N Downes

 

  • I would recommend Bernie Lewis and Paul Schofield to anyone I know. I went into the process unsure of what I was doing and came out feeling empowered and completely satisfied with the way everything was handled. Thank you so much! - C Grant 

 

  • Lindsay is a fantastic broker. He came recommended by a friend and he didn't let me down. Professional, informative and educated on the best solution to my needs. Will recommend! -  Robyn R

 

  • Paul Hannam was outstanding, helped us the get the loan at the price we were after. He has since recommended some excellent products for insurance purposes. - Andrew B

 

  • Vera was absolutely fantastic in helping us secure our mortgage. We are two very busy professionals who felt that she went above and beyond to help us understand our borrowing capacity and securing the best possible mortgage for our needs. We were able to buy with complete confidence! Thank you!! - A Carey

 

  • I trusted Bernie Lewis immediately, and felt confident that refinancing my mortgage would go smoothly. My adviser Tom Kennedy was excellent and very supportive. Thank you so much. - C Pryor

 

  • Ric kept me in the loop from start to finish, and would take calls whenever I needed to contact him. Even when he was on leav, excellent service. - Ronald V

 

  • Sally was great and really listened to my situation and understood what I was wanting to achieve. She was really patient and stuck with me throughout my long search to find my first home. - M Contibas

 

  • Andrew has now helped with my last two mortgages. Andrew's knowledge and experience in the industry made my loan application process seamless. I'd happily recommend Bernie Lewis! - B Stevens

 

  • Evan conducted himself in a professional and effective manner throughout.  He was keen to accommodate our financial needs. - Steve K

 

  • Paul Schofield's advice is trusted, always friendly and helpful. - Linda  

 

  • Paul Schofield was available throughout the process, attempting to obtain a better mortgage for a couple of 'older' borrowers. We were very pleased with the outcome and the process. We would be more than happy to recommend Paul and Bernie Lewis home loans. - Martin A 

 

  • Michael went on this journey with us for close to 2 years! In than time he was extremely helpful providing advice regarding properties we were looking at. I would highly recommend him to anyone. He even took time out of his weekend to discuss concerns we were having!! ​Kim  

 

  • Vera, has helped me before and helped me again. I love her work! - Chanda

 

  • I have utilised Michaels services previously and have always found him most helpful nothing is a bother returns calls immediately, thoroughly recommend Michael. - John & Carey 

 

  • I had previously recommended Cassandra for some clients of mine after they had been refused by their bank for a refinance. She was able to help them and they were so happy. I was then in a situation to look for a home loan for myself. Cassandra not only helped my husband and I secure the loan at a great interest rate but was thorough, knowledgeable and has great customer service skills. She always called to follow up or check on the progress of the loan. She also sent us a beautiful hamper and called us on the day of settlement. I can't recommend her highly enough! -  Katherine H

 

  • Our adviser took time to understand exactly what I wanted and needed and made it happen without any fluff. Thoroughly recommend Sally John's. - Lill

 

  • Jason Garrett is an excellent and knowledgeable adviser, with great customer relationships skills. - Tina & Wayne 

 

  • Our experience was a very positive one. We would be happy to recommend Mark Simpson and Bernie Lewis to anyone looking to get the right loan for a new home. - Mark S

 

  • Have been using Bernie Lewis and Andrew Stoodley now for many years. There is no better advice around for competitive home loan products that suit our needs. Recommended highly from us! - Tracy M

 

  • For the first time into the property market, I found Luisa to be friendly, approachable and explain each step of my purchase in a simple and clear fashion!  Thanks! - Yvonne

 

  • Sally Johns really did make out first home process a lot less stressful. I can NOT imagine doing all of this without Sally's amazing customer service and can do attitude. Thank you again Sally ! It has been a journey. - Louise Jackson

 

  • I have the utmost confidence in my mortgage broker - Cindy Schofield, who walked me through the whole process with ease, tailoring the loan to my specific needs. Whenever I had any questions, she professionally and efficiently provides the information I need to make my decisions.  I just wouldn't go anywhere else. - Sharon Langston

 

  • Vera Mortimer was outstanding, she came highly recommended and did not disappoint I tell everyone about her. - Danielle H

 

  • Vikkie Hannam went above and beyond to ensure my needs were met and that I accessed the best available product. Very friendly and efficient service. - A Gallo 

 

  • I am very happy with the services provided by Cassandra Stoodley. She helped me getting my first home loan in a very professional and helping manner. - Richa P 

 

  • Luisa just took all the stress away. She kept us up to date and advised us on the best loan that suit our life. Highly recommend Luisa Mercurio. - John D

 

  • Cindy Schofield was great to work with, responsive and helped working through what was a difficult and stressful situation for me. She managed the process and a few bumps very well. - K Pryde