At Bernie Lewis we love to hear what our clients think of our service. This feedback helps us to continue improving.

Many of our clients provide us with written feedback as part of our client survey process. We love to receive these testimonials as it gives us a direct insight into how well our Mortgage Advisers are meeting the needs and expectations of our clients. It tells us how well we are doing with our processes and procedures and highlights what our clients value about the service we provide.

Here's what some of our recent clients said:

 

  • Paul Schofield's advice is trusted, always friendly and helpful - Linda 

 

  • Vera Mortimer was outstanding, she came highly recommended and did not disappoint I tell everyone about her - Danielle H

 

  • Vikkie Hannam went above and beyond to ensure my needs were met and that I accessed the best available product. Very friendly and efficient service - A Gallo 

 

  • I am very happy with the services provided by Cassandra Stoodley. She helped me getting my first home loan in a very professional and helping manner - Richa P 

 

  • Luisa just took all the stress away. She kept us up to date and advised us on the best loan that suit our life. Highly recommend Luisa Mercurio - John D

 

  • Cindy Schofield was great to work with, responsive and helped working through what was a difficult and stressful situation for me. She managed the process and a few bumps very well - K Pryde

 

  • Tom Kennedy explained it in a professional easy manner that my boys could understand! - Robin S 

 

  • We needed to refinance due to a change of circumstances and Jason Garrett was able to provide us with the services we required. He was very good at communicating every step of our settlement - Carli 

 

  • Michael Kennedy provided us with outstanding customer service, honesty, promptness, reliability and offered sound and educated financial advice which led to securing another loan for a home. I cannot praise Michael, his attitude towards us as clients and his positive representation of Bernie Lewis enough. Thank you so much! - Steven L 

 

  • Kim Paine was great. She understood our needs and was able to secure a home loan for me which I am very grateful - C Tarrant

 

  • We have used Luisa as advisor in the past for our first home and didn't hesitate going back to her. She is extremely knowledgeable and finds the best loan which suits our needs. Always recommending her and will use her expertise in the future - Tim K 

 

  • Jason is very helpful and great to deal with - Joanne Napier

 

  • I've used Luisa Mercurio for a few loans now.  She is very thorough and helpful. She explains everything and knows exactly what to do. She is very experienced with many years of networking connections to provide a professional outcome that exceeds my expectations every time. I would and do recommend her to people looking for a mortgage broker - Matthew A 

 

  • I will always call Mark Simpson when/if I need help with my mortgage. I have used him a number of times now and trust he will advise me on the most appropriate loan available - R Kellaway 

 

  • From the initial consultation the process was very easy. My adviser Paul Hannam was able to help me to better understand the types of loans available to me and help me to find the best loan for my circumstances. Throughout the application I was informed regularly of its progress and any question that I had were promptly answered. The documentation provided at settlement of the loan is also great and enables me to easily refer back to any of my home loan info - Michael G 

 

  • From the moment Sally introduced herself we felt a sense of knowledgeable industry guidance steering us cautiously in the minefield of products and options - on our way to our long running dream. Sally has been one of the integral individuals in this project (literally bringing a major part of history back from the ruins!). If it wasn't for her thorough investigative work and commitment to our project we would be nowhere near the peace of mind and positive outcome we are in today in progressing with this dream to reality. As we've always stated - she will be on our "VIP" list when all complete. Thank you and all at Bernie Lewis for making this happen!  Outstanding work Sally!! No hesitation recommending. Thank you! - M & T Abela