At Bernie Lewis we love to hear what our clients think of our service. This feedback helps us to continue improving.

Many of our clients provide us with written feedback as part of our client survey process. We love to receive these testimonials as it gives us a direct insight into how well our Mortgage Advisers are meeting the needs and expectations of our clients. It tells us how well we are doing with our processes and procedures and highlights what our clients value about the service we provide.

Here's what some of our recent clients said:

  • Paul Hannam is still assisting me in the loan application and providing guidance and advice on the process that has proved invaluable. I would highly recommend Paul to my friends and work colleagues as my dream of home ownership is becoming a reality. - G Adams

 

  • I cannot speak highly enough of our mortgage adviser and general experience with Bernie Lewis. Evan understands of both our personal situation and the requirements that had to be met for a successful bank application resulted in exceptionally fast approval and stress free settlement.  His level of professionalism and honest up front approach made it a pleasure dealing with Bernie Lewis and I will happily use their services again and recommend them to others. - A Hill

 

  • Jason has always gone above and beyond to help us with our mortgage. We’ve had to chop and change as our needs have changed but he’s been very patient and accommodating. Thanks! -  J & A Weenink

 

  • Vera was very helpful in understanding what we needed / wanted and was able to recommend a loan suitable and assist us in finances as to better pay off our loan quicker. - L Moffatt

 

  • The Bernie Lewis consultant Kris made the process of obtaining a home loan easy and hassle free. - D Coughlan

 

 

  • Vera has brokered several mortgages for us over the years and she makes it very easy for us by simplifying the choices available. Fast, efficient, very thorough and will get the best deal every time. I cannot recommend Bernie Lewis more highly. - B & K Menzel

 

  • We cannot recommend Vera enough. Past experiences with banks and other brokers were always stressful. We have kept coming back to Vera for property purchases and refinancing as her advice is always sound and has found us better rates on more than one occasion. She streamlines the process and works hard to bring the best outcome for our family. She even checks in with us throughout the year to find us better deals. - A Lawrie

 

  • Since 1990, I have used Bernie Lewis' services, and have always found their staff to be very professional, compassionate and helpful. There is no slick, fast-talking sales pitch - instead, there is thoughtful, realistic and thorough guidance through the maze of details involved in securing, adjusting and maintaining a mortgage. Special thanks to Jason Garrett for assisting me through some challenging financial times over the past few years - very happy with the end results. - Wendy R

 

  • We have found Andrew to be very professional and personable in all his dealings with us and will continue to use him in the future. - P Cavouras

 

  • Being a middle aged single parent buying my first home. I found Bernie Lewis and Sally to make this new chapter stress free. For the first time ever I knew I was going to make my dream of owning a home a reality.  I have no hesitation to recommend Bernie Lewis and their wonderful staff. Thank you so much for the time and effect that has been put into my home buying experience. - B Clarke

 

  • Cindy was great to work with, kept things simple for us to understand. Nothing was too much trouble for Cindy. - G Griffiths

 

  • I wouldn't be able to have done all this without Sally. Harcourt's at Goolwa were very impressed by Sally too. She was amazing, helpful, patient and lovely. - J Hempel

 

  • Evan is experienced, Informative and efficient. I will recommend everyone who is looking for their new home to go through Evan. - N Lawrie

 

  • Such a great experience - we purchased a house during the Christmas break, but were kept informed and the process went very smoothly. We are now in our dream home by the sea!! - Micheal Kennedy Mortgage Adviser. - Jo S

 

  • I sought the services of Bernie Lewis back in 2007 to establish my first home loan. The Bernie Lewis team were very helpful (especially Luisa Mercurio, my allocated mortgage adviser) and a delight to deal with. Luisa has maintained contact with me through the duration of my mortgage (not just a set and forget type of an attitude), and made herself available to assist wherever she could. Would I consider Bernie Lewis in the future if requiring similar services - most definitely! - A Gray

 

  • Andrew’s advice and service was fantastic, he kept us informed the whole way. I have no doubt he has helped us to reduce our costs to own our home. I would have no problems in recommending Andrew to help people with their first home purchase or with a refinance enquiry. - S Connelly

 

  • Cass Stoodley went above and beyond to help us achieve our financial goals. Cass is very professional and caring which made us feel at ease during the process of refinancing our loan. Thank you very much Cass for all the wonderful work that you did for us. - S & K Wilson 

 

  • My partner and I felt very supported during the loan process and the attention to detail was exceptional. We would highly recommend Bernie Lewis and particularly Luisa as she made the entire loan application process seem effortless and we were pleased with the outcome. - S Diglio 

 

  • Tom was very helpful in assisting me with my home loan goals. He made the whole process smooth and easy and added value where I did not expect e.g., getting a better rate for my existing loan and taking care of things while I was overseas. - K Vongphachan

 

  • My experience with Bernie Lewis was excellent.  A product was found that met our needs.  Paul Hannam was friendly and professional as he guided us through the numerous options available, His guidance and experience was very welcomed as it helped to make things less stressful for us and we also thank him for his patience, as we loaded him up with numerous questions, which he was happy to receive and answer. -  Geoff P

 

  • Kim Paine made the process of changing over our home loan to a better rate easy, she allowed us the time to make the best decisions for us, no matter how long it took. She explained everything in an easy to understand way and would fit us in at a moments notice. I would highly recommend Kim to anyone wanting to get the best out of their mortgage. – Tegan M

 

  • Paul Schofield enabled my son and I to achieve our goal in obtaining a mortgage and therefore a home. Throughout the procedure he was very informative and used analogies as well as life experience stories. His approach was personable and understanding. – Tricia N

 

  • James Lagudi was absolutely brilliant helped us all the way through the loan process, and also was available for help even on public holidays – Jodie H 

 

  • Cass Stoodley has made a very daunting process very much stress free, she helped us through each and every step of the way and also in a very timely manner. Highly recommend her services!  - Joanna T

 

  • Mark Simpson was extremly helpful and was accommodating with any weird painful query I had.  - Deborah S 

 

  •  Above and beyond service, Cindy Schofield attended to our need even when on leave. Simple, easy process. – Stephanie A

 

  • This was a very easy process and my adviser Paul Hannam made it really easy for me change my home loan.  At an extremely busy time of the year I didn't have to have lots of appointments etc. I was grateful that most of the details were arranged through emails with one short meeting to finalize the paperwork.  I have used Bernie Lewis for a few years now and have always had great service and advice that is why I engaged them again this time and will do so in the future. - Sonja Y

 

  • Jason Garrett was friendly, patient, understanding of the difficulties in buying a first home and made the whole process easier to understand and a whole lot less stressful. – Kisten W

 

  • Luisa Mercurio, was amazing went above and beyond to help me settle. As a first time home owner I felt quite overwhelmed but Luisa made things so easy explained numbers process. Was incredible!!! thanks Luisa! – Bec H

     

  • The assistance and advice given by James Lagudi enabled me to achieve my dream of demolishing, subdividing, selling one block and I am now going to build my home. Something which was quite daunting but is now becoming a reality. I am very grateful. I recommend Bernie Lewis and in particular, James Lagudi, whenever the opportunity arises. - Susan P 

 

  • Luisa was very professional and willing to help and answer any of our questions. - Olivia C 

 

  • Outstanding, personable service from Vera Mortimer.  Happy to work around your availability.  Highly knowledgeable.  Phenomenal. - Adam N

 

  • Cindy Schofield is amazing. She is very knowledgeable and has our best interest in mind. We have dealt with Cindy previously and will never go anywhere else. - Leah M 

 

  • Paul Schofield was excellent, provided us with all information and made the process quick and easy. He went out of his way to meet with me at my business to collect documents which saved me a lot of time and hassle. -  Blake E 

 

  • Bernie Lewis were instrumental in helping us get our first "low deposit" joint mortgage with Homestart (3 years ago) and now when we were ready to re-finance Jason was top of mind when I needed advice and he helped us get to the desired fixed rate mortgage we were after. This has saved us approx. $350 a fortnight in repayments and also allowed us to borrow enough extra to improve the the value of our house further with a new pergola and paving etc. - Rob L

 

  • Cindy has always been exceptionally helpful and always taken her time to explain everything we need. Always seems to have our interests in mind whilst balancing out her own work requirements. - Tim A

 

  • Eddie was the one that helped set up the loan and put us in touch with Helen (a BLHL conveyancer)... she too was excellent and super friendly. Later, Jason took over our case and has been there for us with the best possible advice, and will hopefully be there to assist us when it comes time to applying for the first home buyers grant. So, we're not quite done with Bernie Lewis just yet. - Robert H 

 

  • Evan provided exceptional service and professional advice to help my partner and I purchase our first home. - A Brook 

 

  • The need to refinance our home loan came in the most stressful time for us having 4 children, a newborn baby and just moved house. I was recommended Jason by a friend and I could not be more appreciative of the service he gave us and how he sorted everything out for us in our best interest. He was professional but friendly, approachable and understood our position. He really listened to us and found a solution that we were comfortable with. Great communication keeping us up to date when the banks were being a bit difficult. Highly recommend Jason from Bernie Lewis. - J Simmons

 

  • Cass is a friendly understanding person. So easy to talk to and she understands our needs. Although we did not end up refinancing, without her help we would have not received a better interest rate. - Kirstie P​

 

  • Cass really knew her products and was able to choose which one worked best for our circumstances. She kept us informed of every step and took our worries away, making the process streamlined and easy. - Kelly C