Shaun was able to support us and assist with the process to refinance. We found the entire process to be easy and Shaun was able to give good advice and we had a positive outcome for our family and our financial situation for the future. Shaun was friendly to deal with, however at the same time always professional and was able to respond to our questions and queries with no hesitation. We couldn’t be happier having Shaun as our broker now and in future!